Privacy Policy

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Welcome to Sinai Taxi.
Sinai Taxi (“us”, “we”, or “our”) operates www.sinaitaxi.com (hereinafter referred to as the “Service”).
Our Privacy Policy governs your visit to www.sinaitaxi.com and explains how we collect, safeguard, and disclose information that results from your use of our Service.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Please read this Privacy Policy carefully. If you disagree with any part of this Privacy Policy, you should not access or use the Service.

1. Definitions

Service: Service refers to the www.sinaitaxi.com website operated by Sinai Taxi.
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Data Controller: Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers): Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
Data Subject: Data Subject is any living individual who is the subject of Personal Data.
User: User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

3. Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • WhatsApp Number
  • Pick-up location
  • Drop-off Location
  • Date
  • Time
  • Flight Number
  • Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any or all of these communications from us by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device ("Usage Data").
This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service with a device, this Usage Data may include information such as the type of device you use, your device's unique ID, the IP address of your device, your device's operating system, and the type of mobile internet browser you use.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data
Sinai Taxi uses the collected data for various purposes:
  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Sinai Taxi's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Sinai Taxi may process your Personal Data because:
  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law
Retention of Data
Sinai Taxi will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Sinai Taxi will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to -- and maintained on -- computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Sinai Taxi will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
We may disclose personal information that we collect, or you provide:
  • Business Transaction: If Sinai Taxi is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Disclosure for Law Enforcement: Under certain circumstances, Sinai Taxi may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Legal Requirements: Sinai Taxi may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation
    • Protect and defend the rights or property of Sinai Taxi
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of users of the Service or the public
    • Protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sinai Taxi aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
  • The right to access, update, or delete the information we have on you: Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object: You have the right to object to our processing of your Personal Data.
  • The right of restriction: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent: You also have the right to withdraw your consent at any time where Sinai Taxi relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
  • Google Analytics: Google Analytics is a web analytics service provided by Google. It helps us track and report website traffic, providing insights into user behavior and interactions. The data collected by Google Analytics is used to monitor and analyze the use of our Service. This information may be shared with other Google services. Google may also use this data to personalize and contextualize advertisements within its own advertising network. You have the option to opt-out of allowing your activity on our Service to be available to Google Analytics. To do this, you can install the Google Analytics opt-out browser add-on. By installing the add-on, it prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visit activity with Google Analytics. For more details regarding Google's privacy practices, we recommend visiting the Google Privacy & Terms web page: Google Privacy & Terms.
  • Meta: We may use analytics services provided by Meta (formerly Facebook) to gain insights into the usage of our Service on platforms such as Facebook and Instagram. These analytics help us understand user engagement, demographics, and advertising effectiveness. The data collected by Meta analytics services is subject to Meta's privacy policies and terms.
  • TikTok: We may utilize analytics services offered by TikTok to analyze the performance and usage of our Service on the TikTok platform. These analytics assist us in understanding user behavior, trends, and optimizing our presence on TikTok. The data collected through TikTok analytics is governed by TikTok's privacy policies and terms.
  • Snapchat: We may employ analytics services provided by Snapchat to evaluate the usage and effectiveness of our Service on the Snapchat platform. These analytics aid us in measuring user engagement, reach, and optimizing our presence on Snapchat. The data collected via Snapchat analytics is subject to Snapchat's privacy policies and terms.
  • Google Tag Manager: Google Tag Manager is a tag management system offered by Google that allows us to manage and deploy various tags and tracking codes on our Service. This enables us to integrate and manage analytics tools and other third-party services effectively. The data collected through Google Tag Manager is subject to the respective privacy policies and terms of the implemented tags and tracking codes.
  • Hotjar: Hotjar is an analytics and user feedback service that provides us with insights into user behavior on our Service. It helps us visualize user interactions, gather feedback, and optimize the user experience. The data collected by Hotjar is processed in an anonymous and aggregated form and is subject to Hotjar's privacy policies and terms.
Please note that while we strive to maintain the privacy and security of your information, the collection and processing of data by these third-party Service Providers are subject to their own privacy policies and terms. We recommend reviewing the respective privacy policies of each provider for more information on their practices and how they handle your data.
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By contacting us, you agree to our Privacy Policy and acknowledge that your personal information will be handled in accordance with our Privacy Policy.